MIAMI- TA Connections, a Corpay brand with unparalleled travel and hotel inventory access, announced today that Spirit Airlines (NK) has deployed the latest version of TA Ramp, an integrated baggage reconciliation solution.
This investment in Spirit’s operation enhances accuracy in baggage handling and drives cost savings through advanced camera scanning while reducing the need for expensive third-party hardware.
Spirit’s Ramp Service Agents are now using a new advanced camera software development kit (SDK) added to the iPhone to scan and track baggage — driving down technology costs and boosting ramp efficiency.
With real-time operational data at their fingertips, Spirit’s Ramp Service Agents are empowered to address any issues and reduce baggage-related flight delays proactively.
“At Spirit, we’re passionate about continuously optimizing our operations and helping our Team Members work more efficiently and effectively. TA Ramp is helping us do just that,” said Jason Fogelman, Senior Director of Airport Innovation, Standards and Training at Spirit Airlines.
“We’re excited to invest in technology that supports our Service and Savvy Values by delivering a great experience for our Guests and reducing costs to help keep fares low.”
Long-standing Partnership
Spirit Airlines has been a long-standing partner with TA Connections, utilizing TA Crew Hub and TA Disruption Hub to manage lodging and logistics for Team Members and Guests affected by travel disruptions.
Similar to the transformation brought by TA Crew Hub and TA Disruption Hub for the Crew and Guest experience, TA Ramp, which Spirit Airlines began using in 2019, has revolutionized the ramp for Agents.
Thanks to the latest version of TA Ramp with its advanced camera scanning technology, airlines are experiencing further improved communications, reduced mishandled bags, and significantly reduced ramp operation costs.
“It can be challenging to communicate in the busy ramp environment, making operations a top-of-mind area of opportunity for our customers,” said Mike Appleton, President of TA Connections.
“By coupling scanning technology with real-time data, TA Ramp has revolutionized operations for our airline partners – and we’re thrilled to see it deliver tremendous cost-saving results for Spirit Airlines.”
With a legacy of 24 years of innovation, TA Connections is committed to automating airline operations. With a suite of solutions that manage crew layover lodging and logistics and streamline resolution for disrupted passengers, TA Connections is focused on continuous advancements and transforming processes for its more than 140 airline and cruise line companies.
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