DELHI- Tata-owned Vistara Airlines (UK) introduces free Wi-Fi for all passengers on select international flights. The airline will offer 20 minutes of complimentary internet access. This move aligns Vistara with global carriers providing free Wi-Fi.
Vistara first offered free Wi-Fi to loyalty program members in November. The service operates on Airbus A321 and Boeing 787 aircraft.
Vistara to Offer Free Wi-fi
Vistara claims to be the first Indian airline to offer free Wi-Fi on international routes. Passengers can extend their Wi-Fi access or purchase additional plans.
Payment requires an Indian credit or debit card. Business class travelers receive 50MB of free data as an extra perk. Loyalty card members get free chat service.
Deepak Rajawat, Vistara’s chief commercial officer, emphasizes the airline’s commitment to customer experience. The airline expects a positive customer response to this new feature. Vistara’s move could influence other Indian carriers’ in-flight Wi-Fi policies.
Other Airlines Offering Complimentary Wifi
Turkish Airlines (TK) announces plans for free unlimited Wi-Fi across its fleet by late 2025. The airline will upgrade existing planes with new connectivity technology. Turkish Airlines aims to provide uninterrupted, faster internet service to all passengers
During Farnborough Airshow 2024 LOT Polish Airlines (LO) partnered with Viasat for in-flight connectivity on its 15 Boeing 787 Dreamliners. This marks LOT’s first in-flight Wi-Fi offering, set to launch in early 2026.
Vistara parent Singapore Airlines (SQ) also provides free Wi-Fi to loyalty club members in all cabin classes.
Malaysia Airlines (MH) expands its in-flight connectivity options, offering free Wi-Fi for messaging and social media apps on all Airbus A350 and select A330 aircraft. This service, launched in November 2023, initially covers 20 widebody planes with plans to extend to narrowbody aircraft in the future.
The airline had previously introduced complimentary Wi-Fi for Business Suite and Business Class passengers and Enrich Platinum members in Economy Class. This earlier offering included a 100MB data cap with download speeds up to 512kbps.
Other passengers can still purchase Wi-Fi data plans onboard. These plans range from US$2 for 10MB at 200kbps to US$25 for 200MB at 512kbps, providing options for different needs and budgets.
Rising Demand for New Features and Services
Airlines intensify efforts to engage passengers post-pandemic, regardless of flight length.
Passenger expectations evolve rapidly and are driven by home technology experiences. Travelers now expect in-flight access to high-speed internet, streaming, and Bluetooth. Enhanced in-flight experiences become crucial for effective passenger engagement.
Airline executives prioritize these improvements to strengthen brand promises. They aim to boost passenger loyalty and increase revenue through better connectivity. The focus shifts to replicating home-like technology environments on planes. Airlines recognize the need to match ground-based digital experiences in the air.
what are your thoughts on this new move by Vistara Airlines? Do let us know in the comments.
Vistara Airlines Free Wifi FAQs
Vistara to offer free wi-fi on selected International Flights.
Vistara operates international flights to 18 destinations. Three are in Europe, Six are in the Middle East and the remaining nine are in nearby countries and Southeast Asian countries. 
Air India and Vistara merger has received all the necessary regulatory approvals and it will completely merge by 2025.
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